Data Protection and PRIVACY POLICY

To protect our website infrastructure against unauthorised access and for the statistical analysis of the number of visitors on our website as well as for marketing and optimisation purposes data is recorded and saved automatically.

Server log files

At each access to this website information is automatically recorded and stored on our hosting provider's server. These data are automatically transmitted by your browser:

  • IP address of the accessing device
  • browser type and version
  • operating system used
  • visited page(s)
  • referrer URL (te web page you came from)
  • date and time

This data is aggregated and can therefore not be linked to individual persons. An evaluation takes place for the analysis of and the protection against third-party attacks on our infrastructure as well as the statistical analysis of the number of visitors. We do not use the data beyond these purposes. The data is not combined with other data sources. Beyond that, we do not forward data to third parties, neither within nor outside the European Union.

For some functions on our website, so-called cookies are stored on the website users' computers. These do not contain any personal data and are not saved or processed by us. You can deactivate the storage of cookies in your web browser.

Analytics services

This website uses the web analytics service Matomo (formerly Piwik). It uses so-called "cookies", which are text files that are saved on your computer that enable us to analyse your use of the website. The user information generated by the cookie (including your truncated IP address) will be transmitted to the server at our web hosting provider and saved there for usage analysis purposes. Your IP address is anonymised immediately so that you remain anonymous to us as an individual user. Information on your website usage that is generated by the cookie will not be passed on to any third party. You may prevent the use of cookies by making a corresponding adjustment to your browser settings.

Should you not agree to the aggregation and analysis of the data generated by your visit, you may revoke this hereinafter with a click of the mouse at any time. In such cases, a so-called opt-out cookie is created and stored on your computer and Matomo will gather no session information whatsoever. Attention: if you later delete your cookies, this will also delete the opt-out cookie, which then may need to be activated once again.

Opt out:

So that donations to the foundation can be made directly via the our website, we use a donation form from, a service by gemeinnützige Aktiengesellschaft, Schlesische Straße 26, 10997 Berlin, Germany, inside an iFrame. The data entered there are transferred directly to and, if donors provided their personal data – which is not required – are used by us to thank them personally and/or issue a donation receipt.'s privacy policy can be read here:

Contact form

You have the opportunity to use the contact form provided on our website to ask questions, send requests and similar. For this purpose, we ask you to tell us your email address, so we can reply to you and your name because we want to address you properly. The data are transmitted via a secure connection.

Duration of data retention

The data stored in the server log files are stored by our web hosting provider for a maximum of 7 days before they are anonymised. Data whose further retention is necessary for evidentiary purposes are exempt from anonymisation until the incident has been finally clarified. We as website operator only have access to anonymised user data. Server logs are stored for a period of five years and then deleted.

Data that are gathered, anonymised and stored with Matomo are kept for an indefinite period of time.

Data provided to us by and used by us for the purposes described above are deleted within four weeks after the purpose has been fulfilled.

The data collected and stored via the contact form are deleted four weeks after successfully processing your request.

Your right to information, correction, cancellation, deletion

You have the right to receive information about the personal data stored with us. You also have the right to correction, deletion, limiting of processing as well as data portability.

According to article 77 GDPR you have the right to complain to the responsible regulatory authority should you consider the processing of your personal data to be illegal.

Managing Director (responsible person)

Gunhild Flöter
Deutsche Stiftung Tinnitus und Hören Charité
Luisenstraße 13
10117 Berlin

Phone: +49 30 7890 7670
Email: info(at)